Return & Refund Policy

Last Updated: October 19, 2026

1. Introduction

At Blissq, we want you to be completely delighted with your purchases. If for any reason you are not satisfied with your order, we are here to assist you with hassle-free returns and prompt refunds in accordance with this policy.

This Return & Refund Policy applies to all items purchased directly through blissq.shop.

2. 30 Days Return Window

We offer a 30 days return policy, meaning you have 30 calendar days from the date you receive your package to request a return.

To be eligible for a return, your item must meet the following criteria:

• The item must be in its original, unused, and uninstalled condition.
• The product must be packaged securely in its original boxes and internal protective materials.
• Proof of purchase or receipt (Order ID) must be provided.

3. Return Process

Initiating a return with Blissq is simple and straightforward:

• Step 1: Send an email to support@blissq.shop with your Order ID, product details, and the reason for return.
• Step 2: Our support team will review your request and send you the designated return warehouse address along with detailed packaging instructions.
• Step 3: Pack the item securely and send it back using a trackable shipping carrier. Please share the return tracking number with us once dispatched.

4. Return Shipping Fees

Customer Returns (Remorse / Change of Mind): If you are returning an item due to personal preference, incorrect color choice, or change of mind, you will be responsible for covering the return shipping costs.

Defective, Damaged, or Incorrect Items: If you received a damaged, defective, or incorrect product, Blissq will cover all return shipping fees or arrange a free replacement immediately.

5. Damaged or Defective Items

We take immense care in packaging our products securely. However, if your order arrives damaged or defective, please contact us within 24 hours of delivery at support@blissq.shop with clear photos of the damaged item and outer packaging box.

Once verified, we will issue a full refund or send out a brand new replacement at no extra charge to you.

6. Refund Processing Time

Once your returned package is received and inspected at our distribution facility, we will send you an email notification regarding the approval or rejection of your refund.

If approved, your refund will be processed automatically and credited back to your original payment method within 7 to 9 business days. Please note that card issuer banking processing times may vary.

7. Non-Returnable Items

Certain items cannot be returned for safety and operational reasons:

• Items marked as final clearance or non-returnable on their product pages.
• Products that show signs of installation, wear, alteration, or intentional damage.
• Return requests submitted after the 30-day window has expired.

Contact Us Regarding Returns & Refunds

If you have any questions or require assistance with returning your product, please reach out to our dedicated support team: