Privacy Policy

Last Updated: October 19, 2026

1. Introduction

Welcome to Blissq (“we,” “our,” or “us”). We respect your personal privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, process, disclose, and safeguard your personal information when you visit or make a purchase from our store online at blissq.shop.

By accessing or using our services, placing an order, or interacting with our store website, you agree to the practices and terms described in this Privacy Policy. If you do not agree with these policies, please do not use our website or services.

2. Personal Information We Collect

When you browse or shop on our website, we collect several categories of personal information to provide you with a smooth, efficient, and customized shopping experience:

A. Information Provided Directly By You:

• Contact Details: Your full name, email address, phone number, and billing and shipping addresses.
• Order Details: Products viewed, added to cart, or purchased, payment confirmation tokens, and order delivery notes.
• Customer Support Communications: Messages, email inquiries, phone calls, and feedback submitted to our support team.
• Account Information: Login credentials, account preferences, and saved details if you register an account with us.

B. Information Collected Automatically:

• Device & Network Identifiers: Your IP address, browser software type, operating system, device details, time zone settings, and language preferences.
• Usage Activity: Pages visited, time spent on specific items, referral links, click patterns, search terms, and interaction metrics.
• Cookies & Tracking Technologies: Small data files stored on your device to remember user preferences, maintain active cart sessions, and evaluate site performance.

3. How We Use Your Information

We process and utilize your personal information solely for legitimate business purposes, including:

• Order Fulfillment: Processing your transactions, packaging items, arranging domestic shipping, and sending order confirmation and tracking notices.
• Customer Support: Responding to inquiries, resolving tracking issues, processing returns, and assisting with general product requests.
• Website Optimization: Analyzing site usability, troubleshooting bugs, optimizing loading speed, and upgrading security features.
• Marketing Communications: Sending subscriber updates, new collection announcements, and promotional newsletters if you have opted in to receive them.
• Fraud Prevention & Legal Compliance: Detecting suspicious activity, protecting our store infrastructure against cyber threats, and complying with statutory laws.

4. Cookies & Tracking Technologies

Blissq uses cookies, web beacons, and pixels to enhance user experience and analyze store traffic patterns. Cookies allow our system to identify your device during repeat visits and retain items placed in your shopping bag.

You can adjust your browser settings to block or delete cookies at any time. However, disabling cookies may limit your ability to access certain interactive features or complete checkout operations smoothly on our store.

5. Data Sharing & Third-Party Services

We do not sell, rent, trade, or lease your personal information to third parties for monetary gain. We only share relevant data with trusted third-party service providers who help operate our online store under strict confidentiality agreements:

• Payment Gateways: Secure payment processors (such as Visa, Mastercard, PayPal) to authorize and complete transactions safely.
• Logistics & Courier Partners: Domestic postal and courier services to deliver packages directly to your shipping address.
• Hosting & Analytics Providers: Secure cloud servers and analytics platforms that help maintain website stability and measure performance.
• Legal & Regulatory Authorities: Government agencies or law enforcement when strictly required by legal obligations, court orders, or enforceable warrants.

6. Data Security Measures

We implement rigorous technical, administrative, and physical safeguards to ensure your personal information is protected from unauthorized access, loss, alteration, or disclosure. Our checkout systems utilize industry-standard 256-bit Secure Sockets Layer (SSL) encryption protocols.

While we apply maximum security protections to keep your data safe, please note that no transmission method over the internet or digital storage system is 100% immune to all security breaches.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete orders, resolve disputes, maintain accounting records, and satisfy legal or reporting requirements.

8. Your Privacy Rights

Depending on your location, you hold specific rights regarding your personal information:

• Right to Access: Request a copy of the personal information we maintain about you.
• Right to Correction: Request updates or corrections to incomplete or inaccurate personal data.
• Right to Erasure: Request the deletion of your personal records, subject to legal retention obligations.
• Right to Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or contacting support.

9. Children’s Privacy

Our website is not directed toward children, and we do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can promptly delete the data.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational changes, legal updates, or service enhancements. Any modifications will be posted directly on this page with an updated “Last Updated” date at the top.

Contact Us Regarding Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us using the contact details below: